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Privacy & Security
 
Citizens First Bank > About Us > Privacy & Security
Email & Online Fraud

Con artists are now using Email to try to steal personal and financial information. In a scam known as "phishing," swindlers claim to be from a reputable company and send out thousands of fake Emails in hopes that consumers will respond with their bank account information, credit card numbers, passwords or other sensitive information.

These Emails can look quite convincing, with company logos and banners copied from actual Web sites. Often, they tell you that their security procedure has changed or that they need to update or validate your information, and then direct you to a look-alike Web site. If you respond, the thieves can use your information to perpetrate identity theft or compromise existing accounts.

To avoid becoming a victim of a phishing scam, please review our tips for spotting a fraudulent Email.

Another type of fraud being committed online involves pop-up windows that appear in front of a legitimate Web site. These fraudulent pop-up windows also attempt to trick you into revealing sensitive personal information.

Please be advised that Citizens First does not ask for your personal, financial, or account information via Email or pop-up window. If you receive an Email or pop-up requesting such information, please do not respond and never click on a link contained in a suspicious Email.

All of the suggestions, tips, and guidance are for informational purposes only. They are general guidelines provided to assist fraud victims in understanding some of the steps they may take to help protect their personal and financial interests. The suggestions are not all inclusive and should not be considered nor interpreted as legal, accounting, financial or technical advice. You may wish to consult your attorney, accountant or other advisor for specific advice, guidance or recommendations concerning this topic.

 

 




If you suspect that you have provided personal information online in response to a fraudulent Email, pop-up or phony Web site claiming to be Citizens First, notify Citizens First immediately at (800) 462-2786.

Learn more about how to protect your account from Email and online fraud and how to report a fraudulent Email if you suspect you may have received or responded to one.

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